1. Information We Collect
We collect the following types of information:
- Personal Information: such as your name, email, phone number, billing and shipping address when you place an order or contact us directly.
- Payment Information: handled securely through trusted third-party processors (Big Cartel, Etsy, Square, PayPal, Venmo). We never store your full payment details.
- Website & Usage Data: may include cookies, analytics, and general site traffic information to improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and ship orders.
- Communicate about your purchase or custom order.
- Provide updates, promotions, or newsletters (only if you opt in).
- Improve our website, products, and customer experience.
3. Sharing Your Information
We only share your information when necessary to fulfill your order or comply with the law.
This may include:
- Payment processors and shipping carriers (USPS, UPS, etc.)
- Platform providers (Big Cartel, Etsy) that help us operate our shop.
We never sell or rent your personal data.
4. Cookies and Tracking
Our website and Big Cartel may use cookies or analytics tools to understand site traffic and improve performance. You can disable cookies in your browser settings at any time.
5. Data Security
We take reasonable steps to protect your information, including secure payment gateways and encrypted connections. However, no online service can be 100% secure, and you use our site at your own risk.
6. Your Rights
You can:
- Request to view, correct, or delete your personal data.
- Unsubscribe from marketing emails at any time.
To make a request, contact us at [email protected].
7. Domestic Shipping and Sales
We currently sell and ship within the United States. If we expand internationally, this policy will be updated accordingly.
8. Updates to This Policy
We may update this policy as our business or privacy practices evolve. Any changes will be posted here with a revised “last updated” date.
Contact Us
For questions about this policy or your personal data, please reach out to:
📧 [email protected]